UPS Management and CERC Committee Resource Page
Welcome!
Welcome to the Metropolitan College Supporter page for UPS Management and CERC Committee members. We recognize that a student’s education and use of MC’s benefits are a vital part of their overall UPS work experience. This site offers resources to help you better understand their journey outside of work, equipping you with the insight needed to more effectively support your employees. Explore tools like Spotlight on Supporters, MC News and Updates, Ways to Support MC Students, Metro College 101, Get Connected, and FAQs. Your engagement helps empower students to succeed academically and professionally.
- UPS Supporter Spotlight
- MC News and Updates
- Fast Facts and Important Dates
- Metro College Midnights
- Assisting New and Returning Students
- Contacts
- FAQs
Metro College is coming to your work area!
UPS Supporter Spotlight
UPS Supporter Spotlight §
At Metro College, student success is a team effort, and our partners at UPS play a vital role in making that success possible. This spotlight series celebrates the outstanding UPS supervisors and staff who go above and beyond to support Metro College participants. From mentorship and encouragement to hands-on guidance, these individuals help create a workplace culture where students feel empowered to thrive both academically and professionally.
We’re proud to recognize these champions for their dedication, leadership, and unwavering commitment to student achievement.
✨Metro College would like to shine a spotlight on Cody Levy, a UPSer whose support for Metro College participants has not gone unnoticed! Thanks, Cody, for your leadership, empowerment, and your dedication to student success.
Metro College (MC) News and Updates
MC News and Updates §
- The semester begins Wednesday Jan. 7 at UofL and Monday Jan. 12 at JCTC.
- Students need to sign by March 15 to be eligible for tuition reimbursement
- 2025 Benefits update
- We are welcoming a new counselor to the MC Team! Haley Zoeller!
- Students can now add their MyMC page as a widget on their phones for easier access to their MyMC pages! (Instructions for adding to Android and iPhone can be found here)
- Metro College has officially launched our new social media pages! Follow us on Facebook- metrocollegeky and Instagram-metrocollegeky
Fast Facts
Fast Facts and Important Dates 2026 §
Attached are links to the Fast Facts sheets for the current semester. The Fast Facts sheets provide important dates, contacts, and updated institutional information for both UofL and JCTC.
| Spring 2026 | UofL | JCTC |
| Guaranteed Tuition Deferment for Current and Returning students | Dec. 15th | Dec. 15th |
| First day of Class | Jan. 7th | Jan. 12th |
| Institution Tuition Deadline | Jan. 13th | Jan. 12th |
| Hire by Date | Feb. 28th | Feb. 28th |
| Reimbursement Agreement Deadline | March 15th | March 15th |
| Work Commitment Date- Tuition Benefit | May 31st | May 31st |
| Work Commitment Date - Academic Bonus | June 30th | June 30th |
Metro College Midnights
MC Midnights is a dedicated time when Metropolitan College Student Success Counselors are available on-site at UPS to support student employees. Staff are typically available after 9 p.m. to interact with employees as they arrive for third shift work, making it easier to connect during their transition into work. Counselors answer questions, share helpful resources, and provide guidance tailored to students’ academic and career goals. They also assist employees who are interested in using their education benefits to return to school. Specific locations and hours of availability are posted via social media and shared through email communication with current MC students to ensure easy access to support.
Spring 2026 Schedule
| Date | Time Range | MC Staff | Service Focus |
| February 12th | 9:00pm-12:00am | All Staff | Priority Registration and Summer Enrollment |
March 12th | 9:00pm-12:00am | All Staff | Bonus Distribution Event |
April 9th | 9:00pm-12:00am | All Staff | Propsective Students and Internal Recruitment |
May 7th | 9:00pm-12:00am | All Staff | Graduation Celebration |
June 11th | 9:00pm-12:00am | All Staff | Career Guide Mentor Program and Career Pathways |
Assisting New and Returning Students
Assisting New and Returning Students §
New Students
Onboarding checklist
New students can access the "Get Started Onboarding Checklist" for step-by-step instructions on how to become a Metro Student. The checklist gives detailed steps for students attending UofL or JCTC.
Current UPS employees who are interested in Metro College can use the "Onboarding Checklist for Prospective MC Participants Working at UPS" for instructions on how to become a Metro participant.
Returning Students
If it has been more than 12 months since a returning student has signed a Metro College agreement, they can access the Returning Metropolitan College Participants Checklist.
Returning participants will need to complete the Employment Verification Form located on the Metro College website home page.
Students returning from Leave
Metro College participants who are returning from leave will need to contact their full-time supervisor to have their participation status changed to "active".
Enhancing Career Readiness Through Mentorship
The MC CareerGuide Online Mentorship Program is designed to support Metropolitan College students as they prepare to enter the workforce. Through this initiative, students receive personalized feedback on career documents and guidance to strengthen their professional development.
UPS Leadership can play a vital role by recommending individuals in their networks who work in relevant fields and may be interested in serving as mentors. This collaboration helps build a stronger pipeline of career-ready talent and reinforces UPS’s commitment to student success and workforce development.
UPS employees are invited to participate as mentors or recommend professionals in their network who work in relevant fields and may be interested in serving as mentors. We are currently welcoming mentors from a wide range of fields, including but not limited to:
Agriculture and Environmental Systems
Arts, Media, and Communication
Automotive and Transportation
Construction and Skilled Trades
Education and Training
Engineering, Manufacturing, and Technology
Finance, Business, and Government
Contacts
Student Success Counselor Contacts §
Students can be directed to their assigned counselor if they need assistance or have questions. Students are assigned alphabetically by last names. Students can also find their assigned counselor on their MyMC page and email them directly from there.
| Students with last names | Student Success Counselor | Student Success counselor emails (UofL /JCTC) |
| A-B | Haley Zoeller | haley.zoeller@louisville.edu/hzoeller0003@kctcs.edu |
| C-D | Faith Miller | fnande01@louisville.edu/faith.miller@kctcs.edu |
| E-G | George Scott III | george.scott.1@louisville.edu/george.scott@kctcs.edu |
| H-J | Andrew Hovekamp | a0hove01@louisville.edu/ahovekamp0003@kctcs.edu |
| K-Mc | Sarah Schladand | sarah.priddy.1@louisville.edu/sarah.schladand@kctcs.edu |
| Md-P | Alex Johnson | a0warn03@louisville.edu/awarner0047@kctcs.edu |
| Q-S | Kimberly Patterson | kimberly.patterson@louisville.edu/kpatterson0024@kctcs.edu |
| T-Z | Ashley Batliner | ashley.batliner@louisville.edu/abatliner0001@kctcs.edu |
UPSer Contacts
| Title | UPSer | Email / Phone |
| UPS UofL Recruiter | Lee Moody | lamoody@ups.com/502-565-9387 |
| UPS JCTC Recruiter | Paxton Gordon | pgordon@ups.com / 502-781-0261 |
| UPS Education Program Specialist | Sara Heun | saraheun@ups.com / 502-416-3868 |
Follow us on...
Facebook- metrocollegeky
Instagram- metrocollegeky
Contact Information- Metropolitan College Staff
Frequently Asked Questions (FAQs)
UPS Management and CERC Committee FAQ §
As UPS management and CERC Committee members, your support is essential to the success of Metropolitan College (MC) students. This FAQ is designed to address common questions you may encounter as you work with students participating in the MC program.
Your engagement helps students navigate the unique challenges of balancing third-shift employment with their academic responsibilities. By understanding the structure and goals of the program, you play a key role in fostering a supportive work environment that contributes to student retention, academic progress, and long-term career development.
Click here for General FAQs about the Metropolitan College Program.
A student's employment termination date can impact both their current MC benefits and benefits for future semesters.
If you're supervising a student who is considering leaving UPS or has questions about their status, encouraging them to speak to Sara Huen, UPS Education Programs Specialist, to ensure they receive personalized and accurate guidance.
Sara Heun - saraheun@ups.com / 502-416-3868
Refer students to the Get Started Checklist or a MC Student Success Counselor
Current UPS employees who work in an MC eligible work area and attend one of the two participating schools (JCTC, UofL), and complete the steps listed on the Get Started Checklist.
Metropolitan College tuition benefits are limited to undergraduate level coursework at the University of Louisville and Jefferson Community and Technical College.
Metropolitan College (MC) does not cover graduate-level coursework as part of its tuition benefit. The program is designed to support undergraduate students pursuing associate or bachelor’s degrees.
However, students who continue their education at the graduate level may still be eligible to use UPS’s Earn and Learn program, which offers tuition assistance for graduate studies. We encourage students to explore this benefit through UPS HR or their Student Success Counselor. Additionally, students should contact their graduate department on campus to inquire about graduate assistantships, which may offer tuition benefits and stipends in exchange for teaching, research, or administrative support. By combining these resources, students can continue their education with financial support and valuable professional experience.
Yes, UPS leadership are encouraged to reach out with questions, concerns, or feedback about the Metropolitan College program.
For general inquiries or to be connected with the appropriate staff member, please refer to the Get Connected section of the Metropolitan College website. This section provides contact information and guidance for connecting with program staff, including Student Success Counselors (SSCs). and administrative personnel.
If you have more specific questions, feedback, or would like to discuss aspects of the Metropolitan College program in greater detail, you're welcome to contact the MC Director or Executive Director. They are available to provide clarity, address concerns, and engage in meaningful dialogue to support UPS management and CERC members.
Yes! UPS Leadership can participate in the same MC orientation training as their student employees.
As part of the Metropolitan College onboarding process, all new student participants complete an online orientation called the Student Transition Program (STP) before signing their first MC agreement.
Now, these modules are available to UPS leaders to help deepen your understanding of the MC student journey.
By reviewing the STP modules, you’ll gain valuable insight into:
Key Metropolitan College policies
Resources available to support student success
The unique challenges students face balancing third-shift work and college life
Your engagement with these materials can enhance your ability to mentor, guide, and advocate for students as they navigate both academic and workplace responsibilities.
👉 Click here to view the STP modules
Refer student to their MC Student Success Counselor.
Students having issues completing the STP modules can contact their assigned MC Student Success Counselor via their MyMC page. Counselors will be able to assist in troubleshooting.