UPS IT Professionals Program
This program provides a seamless pathway for MC students who are enrolled in Computer Science or Computer Information programs to connect with a UPS mentor, build a project portfolio and connect with full-time UPS IT professional positions.
- PROGRAM OVERVIEW
- IT PROFESSIONAL POSITIONS
- APPLICANT REQUIREMENTS
- HOW TO PARTICIPATE
- UPS IT PROFESSIONAL POSITION INFORMATION SESSION
- CONTACT INFORMATION
- ADDITIONAL LOCAL INTERNSHIP OPPORTUNITIES
UPS IT Professionals Information Session
UPS has numerous IT opportunities in the Louisville area that are a great fit for MC students!
UPS Operation Technology (OPT) division develops and maintains the numerous UPS applications that support all of the UPS Airlines and Transportation Departments worldwide. Within OPT, there are countless opportunities across different roles and technologies. OPT has entry level engineers in .Net and Java, Business Analysts, Software Quality Engineers, and User Interface designers all working in modern tech stacks. We can also get you in touch with groups in information security, data analytics, and other fields within UPS.
OPT recognizes the great potential of your IT degree and UPS experience and would like the chance to meet with you and share the many job openings and career paths that we have available. The goal of this session is for MC students to network with UPS IT professionals and to answer any questions you may have. Students are welcome to bring a copy of their resume, share their online career portfolios, and/or bring a coursework plan to receive feedback from UPS IT professionals.
We invite our MC students to attend one of our career fair events. Please join us any time during the in-person and virtual career fairs events listed below. These events are an open house format to allow students to come and go as they need. UPS IT professionals are looking forward to connecting with you!
- (Virtual) October 29, 2025 - Join here: Join the meeting now
If you have previously attended an IT career fair, you are welcome and encouraged to join us again to network with UPS IT professionals as well as learn about available positions.
Program Overview
This program provides a seamless pathway for Metropolitan College (MC) students majoring in Computer Science, Computer Engineering, or Computer Information Systems to obtain mentoring and IT skills to support graduates transitioning to a full-time UPS IT employment opportunity. MC students participating in this program will be eligible for:
- Mentoring: As soon as you are enrolled as an MC student attending school and working third shift, participants will begin meeting with UPS IT professionals at least twice a year for mentoring and coaching. UPS IT mentors will assist students with:
- Review of resume and online career portfolios
- Feedback about coursework that aligns well with skills needed at UPS
- Guidance regarding UPS IT career pathways that fulfill student’s career goals
- Experiential Learning: Once you have developed IT skills sets, students work at UPS during the day in an IT experiential learning position (co-op/internship). Students will build an IT portfolio of project work.
- Employment: After graduation, students have the opportunity to fill a full-time position at UPS as an IT Professional with an entry level earning potential of $40,000-$100,000. Students will also have the opportunity to continue their education to increase certification levels while working full-time as an IT professional.
Review and print our Metropolitan College UPS IT Professionals Pathway Overview to learn more about the program.
IT Professional Positions
MC students have the opportunity to participate in two types of IT Professional Positions:
SUMMER INTERNSHIP
- Paid position
- Full-time positions working 8am-5pm five days a week
- Recruitment for summer positions begins in the fall term
- Existing Metro College participants may be eligible for Metro College benefits for the duration of internship
UPSers applying for UPS IT Summer Internship will need to use the internal job posting below:
- Software Engineering: https://wd5.myworkday.com/hcmportal/d/inst/9925$201044/rel-task/2998$16774.htmld
- Information Security: https://wd5.myworkday.com/hcmportal/d/inst/15$392530/9925$201036.htmld
- CO-OP
- Paid position
- Part-time or Full-time positions
- Hours are flexible; supervisor will work around the student's class schedule
- Position appointment for 6 months with the opportunity for an extension
- Recruitment for these positions is year around
- Existing Metro College participants may be eligible for Metro College benefits for the duration of co-op
Key skills and competencies
- A solid understanding of either Java, C#, or .Net demonstrating an understanding of the unique quirks and peculiarities of that language
- A solid understanding of Object Oriented development concepts
- A general understanding of web technologies (HTML, CSS, JavaScript / TypeScript, web service calls)
UPS has numerous types of full-time IT professional positions supporting all of its world class global applications. The 3 most common types of entry positions are Software Development Engineers (various frameworks), Software Quality Engineer, and Business System Analyst.
In addition, UPS also has positions that some may qualify for in User Interface/User Experience Designer (UI/UX), Database Analyst, Data Engineer, Information Security Analyst, Data Scientist and Data & Business, Systems Programming Analyst, Technology Support Analyst, and Intelligence Analyst.
SOFTWARE DEVELOPMENT ENGINEER
The Software Development Engineer (full-time supervisor) performs duties and tasks to support full systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). This position performs tasks within planned durations and established deadlines and collaborates with teams to ensure effective communication and to support the achievement of objectives. This position provides development, maintenance, and support for applications.
Recommended Technical Skills: .Net, Java, Angular, SQL Server, Couchbase, Azure, or GCP experience.
BUSINESS ANALYST
The Business Systems Analyst works independently on projects of low to moderate complexity. This position serves as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision. This position ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.
Recommended Technical Skills: Agile experience, Scrum Master fundamentals, or experience with Azure DevOps (ADO).
SOFTWARE QUALITY ENGINEER
The Software Quality Engineer (full-time supervisor) executes Information Services (I.S.) and Quality Assurance (QA) processes with moderate guidance. This position identifies problems, generates alternatives, and recommends solutions within defined processes as well as documents the progress of assigned tasks to ensure objectives are met. This position collaborates effectively with software quality engineer team members, software development engineers, software vendors, consultants, user communities, and test environment technical support staff in the execution of testing procedures. This position supports testing efforts of small to medium complexity. The Software Quality Engineer is knowledgeable of the key processes and technology within the business functions he/she supports.
Recommended Technical Skills: .Net, Java, Angular, SQL Server, Couchbase, Azure, or GCP manual/automation testing experience.
Applicant Requirements
Students interested in the UPS IT Professionals Program must meet the following requirements:
- Current Metropolitan College student
- Must be enrolled in one of the following majors:
- University of Louisville
- Computer Information Systems
- Computer Science (course flexibility for a third shift employee)
- Computer Science and Engineering
- Jefferson Community and Technical College
- Computer and Information Technology
- University of Louisville
Experiential Learning additional considerations include:
- Complete a minimum of 3-4 IT courses
- It is not a requirement to receive co-op or internship credit to participate in this pathway
- While not required, students are encouraged to connect with the JCTC/UofL Academic Advisor to learn about opportunities to earn credit
How To Participate
Step 1: Connect early with a UPS IT Professional
- As soon as you become an MC participant, UPS wants to connect with you to provide coaching and mentoring
- Fill out the UPS IT Pathway Interest Form to be added to distribution list
- Attend a UPS IT Professionals Information session to learn more about our program and network with UPS IT professionals
Step 2: Create a customized IT resume and online career portfolio
- Begin to work with your Metropolitan College Student Success Counselor to customize an IT resume and online career portfolio so you are ready to apply to the UPS IT Professional Program
- MC Students may contact their assigned Student Success Counselor through their MyMC page to set up an appointment
Step 3: Apply to an experiential learning position
- Interested MC students should apply through Workday
- Following these instructions to apply to a co-op or internship on upsers.com: Applying to UPS co-ops and Internships
If you have questions, please email UPSITPathway@ups.com
UPS employment fluctuates throughout the year. To be notified of UPS MC eligible positions when they become available, please follow these directions for UPS Job Alerts
Contact Information
To learn more about this program, contact George Scott, MC Student Success Counselor. If you have any questions regarding participation in co-ops at UPS and the potential impact on your Metro College benefits, please contact Sara Heun at saraheun@ups.com.
Additional Local Internship Opportunities
This section highlights potential local internship options for CIT, CIS, and Computer Science students who want to explore opportunities beyond UPS. These internships can provide valuable hands-on experience and help you build professional connections in the IT industry. Check back regularly for updates and start planning for Summer 2026!
Company | Link to Application | Internship Description | Timeframe |
| Heaven Hill Brands | IT Service Desk Internship | You will assist with IT troubleshooting, system administration fundamentals, ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. | Summer 2026 |
| Molina Healthcare | IT Data Analytics Intern (Remote) | Support Molina Healthcare’s internship program by contributing to special projects, gaining industry insight, and performing meaningful work such as developing reports for the EIM data analytics team, writing SQL queries, and working with internal databases while engaging in training and professional interactions. | Summer 2026 |
| Trilogy Health Services |
| Work under IT leadership to support departmental functions, focusing on data analytics, database analysis, basic machine learning, and data visualization. Projects may include analyzing resident health data, optimizing operations, developing predictive models, and creating dashboards to improve decision-making in a senior living healthcare environment. | Summer 2026 |
| Trilogy Health Services | Information Systems Developer of AI and Automated Solutions Intern | Collaborate with project teams to design solutions using AI, automation, and analytics; develop low-code/pro-code apps, RPA workflows, and data integrations; build BI dashboards; experiment with AI/ML features; participate in agile ceremonies; document designs; perform testing and troubleshooting; gather user feedback; and follow security and governance standards. | Summer 2026 |
| Baird | Internship – Service Desk | Provide client support through effective communication and troubleshooting, document and track issues in a ticketing system, use knowledge management tools, support corporate hardware/software (including remote and offsite), and gain experience through shadowing and mentorship in a collaborative team environment. | Summer 2026/ Year-round |
| Steel Technologies LLC | IT Intern | This IT internship provides hands‑on experience supporting end‑users by troubleshooting hardware, software, and network connectivity issues. Interns will assist with configuring new computers, deploying software, and ensuring smooth system setup. They will collaborate with IT project teams to gain exposure to networks, servers, and application development, while also analyzing data on existing systems to recommend improvements in efficiency, security, or performance. Additionally, each intern will manage an individual project that builds technical skills and addresses real-world business or IT challenges. | Spring 2026 |
| American Commercial Barge Line LLC (Jeffersonville, IN) | IT Business Delivery and Project Management Intern | This internship supports IT and business process improvement initiatives by assisting with project planning, tracking, and reporting. Interns will help gather requirements, analyze workflows, and support process optimization efforts. They will take detailed meeting notes, follow up with stakeholders, and ensure action items are completed. The role includes preparing project status updates, dashboards, and visual reports using tools such as Excel, Power BI, or project management software. Interns will collaborate with cross‑departmental teams, including senior leaders, conduct research to inform technology and process recommendations, and participate in testing and validation of system enhancements. Throughout the internship, they will learn and apply core project management and business analysis frameworks while performing additional duties as needed. | N/A |
Important: Check Internship Requirements
Before applying, make sure you review all internship eligibility requirements, including GPA, coursework, and application deadlines. Preparing a strong resume is key to standing out. If you need help updating yours, reach out to George Scott for personalized assistance.