Student Development

​Career and Academic Planning Program (CAPP)

The Career and Academic Planning Program (CAPP) assists students by:

  • educating students about MC policies and procedures and creating an awareness about information and resources available to achieve their academic and career goals
  • providing support and resources to clarify career goals, understand the current job market, and participate in experiential learning
  • providing guidance and resources to assist MC students with articulating how their UPS experience, education, and skills and experiences can fulfill future employer needs
  • assessing their program satisfaction and gathering post-graduation plans to assist with program improvement and on-going program success

Student Transition Program (STP)

STP is a series of on-line modules educating MC students about program requirements, career and major selection, job market data, financial literacy, and time management for third shift employees. In addition, first semester college students will receive on-going support through the First Year Guide program, offering coaching and guidance in accessing educational and community resources to achieve career success.


MC students will create a resume tailored to their career goals. This customized resume serves as a guide to establishing candidate branding and will guide the content for on-line career portfolios and various networking resources. In addition, MC students will review job market data and establish clear measurable career goals.

Experiential Learning

MC students are introduced to experiential learning opportunities including co-ops and internships, career related volunteer and co-curricular experiences and UPS part-time supervisor positions. Participants also learn about the WAB Ambassador Program and various job placement resources. Participants may be matched with MC alumni mentors to receive additional feedback regarding their resume, on-line career portfolio and/or informational interviewing.

Mock Interview

The mock interview prepares MC students for communicating how their education, skills and experiences fulfill future employer’s needs. Participants will receive feedback about their interview skills, guidance for updating their resume, and current job market information. Participants may be matched with MC alumni mentors to receive additional feedback regarding their resume, on-line career portfolio and/or informational interviewing.

Graduation Survey

This must be completed prior to signing the MC agreement for the semester in which students plan to complete their final credential at JCTC or UofL. These students will be enrolled in the MC Network and will receive communications at the beginning of their graduating semester. These will provide employment leads, experiential learning opportunities, events and resources that will assist them in achieving their goal to enter the workforce or continue their education.

Post-Graduation Career Paths

Efforts to get students to move on from UPS after graduation

Work closely with UPS managers to

  • get information about CAPP and other services to students to assist in their career path outside UPS
  • make appropriate referrals for students wishing to gain full-time employment within UPS
  • promote the Workforce Advisory Board (WAB) initiative and connect MC graduates to career opportunities with participating companies

CAPP has helped students clarify career goals and set realistic expectations for their career path however students face a number of challenges and choices:

  • the overall job market is weak and there are fewer positions for graduates
  • students who have worked at UPS for a number of years are earning decent wage and receive excellent benefits which may be less than entry level positions in their career field
  • UPS promotes from within and many participants begin that process through promotion to part-time supervisor positions and develop a desire to stay with the company

Recent respondents to our Graduation Survey provided insight regarding the impact of the MC program on educational and career attainment:

  • 67% of participants’ long term educational plans include pursuing a graduate or professional degree.
  • 24% indicated they would not have been able to attend or finish college without the MC program
  • 65% stated they would have been able to attend college but would have had to take out student loans to do so
  • 97% indicated that the Student Development Team helped them clarify academic and career goals
  • 87% indicated that CAPP had a positive influence on their career and/or academic development

While working at UPS and participating in the Metropolitan College program, participants reported improvement in the following skill sets (Note: Published in Job Outlook 2014 by the National Association of Colleges and Employers [NACE], these are the top ten personal qualities/skills employers seek in new hires):

  • 80% Ability to verbally communicate with persons inside and outside the organization
  • 82% Ability to work in a team structure
  • 81% Ability to make decisions and solve problems
  • 71% Ability to obtain and process information
  • 67% Ability to plan, organize, and prioritize work
  • 69% Technical knowledge related to the job
  • 57% Ability to analyze quantitative data
  • 53% Ability to create and edit written reports
  • 46% Ability to sell or influence others
  • 43% Proficiency with computer software programs

MC participants understand the value of practical work experiences and seek internships and co-ops that can accommodate their schedule. During a recent survey more than half of MC participants are seeking a co-op or internship.

​CREW Career Center

Connecting Resources, Education and Workforce

Unique partnership among:

  • Metropolitan College—Coordinator and home base to CREW
  • Jefferson Community and Technical College—Provides staffing support to CREW

Offers a full array of career development services to:

  • Metropolitan College participants at both partner institutions
  • All students and alumni at Jefferson Community & Technical College
  • Find our more at

Professional Conferences

Student Development Team has presented at regional and national professional conferences:

  • National Association of Colleges and Employers (NACE)
    • Webinar Learn by Doing: The Metropolitan College Experiential Learning Requirement
    • Cultivating Transferable Skills in Student Workers
  • Cultivating Transferable Skills in Student Workers
  • Kentucky Association of Blacks in Higher Education (KABHE)
    • The Powerful Partnership: Promoting Student Retention in Higher Education and the Workforce
  • National Council for Student Development (NCSD)
    • From Striking Out to a Homerun: Assessing and Assisting Educational Stop Outs
    • Lighting the Path to a Bright future: Cultivating Transferrable Skills and Career Goals in Student Workers
    • Moving Up to the Majors: Equipping Students to Succeed Through a Workforce Preparation Program
  • American College Personnel Association (ACPA)
    • Planting the Seeds of Success: Creating and Customizing Career Services
    • Workin’ 9 to 5: Transforming Perceptions of the Employed College Student