Student Success

MC Student Success Staff

Metropolitan College (MC) employs eight Student Success Counselors who are responsible for serving as the main contact for current and prospective students of the MC program and provides information about the policy and procedures of the program. The Student Success team assists students in understanding how to successfully integrate academic, work, and personal responsibilities. Furthermore, this position educates students regarding successful career planning and connects students to resources helpful in obtaining individual career goals.

​Career and Academic Planning Program (CAPP)

All MC students receive individualized career coaching through the Career and Academic Planning Program (CAPP). MC students must complete CAPP requirements to be eligible for MC tuition benefits. CAPP includes the following career steps:

  • Student Transition Program (STP) STP is a series of on-line modules educating MC students about program requirements, career and major selection, job market data, financial literacy, and time management for third shift employees. In addition, first semester college students will receive on-going support through the First Year Guide program, offering coaching and guidance in accessing educational and community resources to achieve career success.
  • MC Budgeting The goal is to not only graduate from the MC program debt free, but to also understand how to be financially successful beyond college. High Five is a partnership with Commonwealth Credit Union to help MC students build wealth and lay the foundation for a future of financial security and success. High Five participants will:
    • Set up a working budget.
    • Set short-term and long-term financial goals.
    • Access education and resources to make informed financial decisions.
    • Access exclusive products to help grow their wealth earned from employment wages, bonuses, book reimbursement, and financial aid residual funds (if applicable).
    • Develop a plan to address financial emergencies.
    • Understand the purpose of a credit union and the services it provides its members.

Before signing the second agreement, MC students create two budgets (1) A monthly budget and (2) A semester tuition/fee budget for costs not covered by MC. Students can schedule a meeting with a Wealth Ambassador to discuss their budgets and High Five products that can support financial success.

  • Resume MC students will create a resume tailored to their career goals. This customized resume serves as a guide to establishing candidate branding and will guide the content for on-line career portfolios and various networking resources. In addition, MC students will review job market data and establish clear measurable career goals.
  • Experiential Learning MC students are introduced to experiential learning opportunities including co-ops and internships, career related volunteer and co-curricular experiences and UPS part-time supervisor positions. Participants also learn about various job placement resources. Participants may also participate in the Online Career Guide Mentor Program, offered entirely online via email, to connect students with professionals who will serve as their "Career Guides" for brief, one-time feedback in one or more of the following areas: Resume Review, LinkedIn Profile Review, and Career Portfolio Review.
  • Mock Interview The mock interview prepares MC students for communicating how their education, skills and experiences fulfill future employer’s needs. Participants will receive feedback about their interview skills, guidance for updating their resume, and current job market information.
  • Graduation Survey This must be completed prior to signing the MC agreement for the semester in which students plan to complete their final credential at JCTC or UofL.

Student Feedback

Recent respondents to our Graduation Survey provided insight regarding the impact of the MC program on educational and career attainment:

    • 38% MC students indicated they would not have been able to attend or finish college without the MC program.
    • 35% MC students stated they would have been able to attend college but wanted to avoid student loan debt.
    • 19% of MC students stated they had already accumulated debt from previous educaitonal experiences and did not want to add to that debt.
    • 16% of MC students stated they have a family to support, and UPS benefits not only paid for tuition, but additional bonuses and health insurance is helpful to their family.
    • 98% JCTC and 94% UofL Metropolitan College participants would recommend the program to family and/or friends.
    • Most Metropolitan College participants reported that they have developed the following essential skills while working part-time at UPS (Note: The National Association of Colleges and Employer’s (NACE) Job Outlook indicate these skills and qualities as desired characteristic of future employees.):
      • Ability to verbally communicate with people inside and outside the organization.
      • Demonstrate a strong work ethic.
      • Ability to work in a team structure.
      • Ability to make decisions and solve problems.
      • Ability to plan, organize and prioritize work.
      • Ability to build relationships through interpersonal communication.
      • Ability to obtain and process information.
      • Detail oriented, paying close attention to small details in a project or task.
      • Demonstrates a friendly and outgoing personality in the workplace.
      • Ability to communicate effectively through writing.
      • Effective stress management

​CREW Career Center

Connecting Resources, Education and Workforce

Unique partnership among:

  • Metropolitan College—Coordinator and home base to CREW
  • Jefferson Community and Technical College—Provides staffing support to CREW

Offers a full array of career development services to:

  • Metropolitan College participants at both partner institutions
  • All students and alumni at Jefferson Community & Technical College
  • Find our more at