Volunteers Needed: Share your expertise! Volunteer to be an Online Career Guide and conduct brief, one-time professional feedback sessions for current students and recent graduates. Click here to learn more and/or sign-up. 

General FAQ

Q. What is Metropolitan College?

Metropolitan College is a workforce development and educational opportunity partnership that includes Jefferson Community and Technical College (JCTC), the University of Louisville (UofL), Louisville Metro government, State of Kentucky and UPS.

Q. How do students get into Metropolitan College?

A student must be employed by UPS, attend one of the two participating schools (JCTC, UofL), and complete the steps listed on the Get Started Checklist.

Q. Do I have to attend college full-time while participating in Metropolitan College?

Metropolitan College students can attend school part-time or full-time. New students should limit first semester enrollment to the following:

  • JCTC students: 9 credit hours (3 of these 9 hours should include your first year orientation course)
  • UofL students: 9 credit hours or less + 1 credit hour first year orientation course

We encourage you to speak with a Metropolitan College student development counselor to help you determine a schedule that fits best with your work schedule.

Q. Can a student major in any subject?

Students can major in any subject for which they are academically qualified. Visit the University of Louisville and Jefferson Community and Technical College websites for more information.

Q. Where do students sign Student Agreements and how often is this done?

Student Agreements are signed with a Student Development Counselor at any Metropolitan College campus office location. Students must sign a Metropolitan College Student Agreement for each semester that they enroll in classes. By signing the agreement, students are obligated to work at UPS from the Agreement start date through the Agreement end date for that semester. However, students will not be allowed to sign if they have not completed the Metropolitan College program requirements. Students are strongly encouraged to read through the Student Agreement before signing.

Q. Is the Free Application for Federal Student Aid (FAFSA) required and how often must it be completed?

Yes, the FAFSA is required. Metropolitan College is a government sponsored organization, and as such its mission and responsibility is to utilize funding in a responsible manner. In order to subsidize costs and sustain the program, all Metropolitan College undergraduate students must complete a current year Free Application for Federal Student Aid (FAFSA) and all additional procedures required by the Financial Aid office at the institution resulting in an “official” status prior to signing an agreement. The application must be completed yearly after January 1. Participants must be considered a U.S. citizen or eligible non-citizen to file and complete a FAFSA to participate in the Metropolitan College program.

Q. If I live out-of-state, am I eligible for tuition benefits?

Yes, the tuition benefit will however be limited to the regular per credit hour undergraduate Kentucky resident tuition rate at the institution in which the student is enrolled. Non-resident students will be financially responsible for the difference.

Q. Does Metropolitan College provide housing for students?

No, Metropolitan College does not provide housing for students. While Metropolitan College does not pay for housing, we do offer Metropolitan College Themed housing for MC UofL students.

Q. What is the CREW Career Center?

The CREW (Connecting Resources, Education and Workforce) Career Center is a partnership among Metropolitan College and Jefferson Community and Technical College. CREW services assist clients with career exploration, career planning and career placement.

Q. Does Metropolitan College provide tuition benefits for the summer semester?

Yes, Metropolitan College participants will be permitted to enroll up to the maximum number of credits allowed by their academic institution (JCTC or UofL) in the summer terms. Students should meet with an academic adviser at their institution to determine the appropriate number of credits for their individual academic plan.

Q. What happens if I’m unable to sign my student agreement by the institution’s payment deadline? What happens if I’ve signed an agreement but still owe semester charges?

It is important that you know the tuition deadline when you register for classes.

As a prospective MC student, your options for tuition payment are as follows:

If your first day of employment is BEFORE the tuition deadline and you have completed all checklist items you should sign a MC agreement and pay fees* and/or uncovered tuition costs** on or before the payment deadline.

If your first day of employment is AFTER the tuition deadline you must pay your tuition by your school’s tuition deadline and then sign your agreement by the MC Student Agreement semester deadlines (October 15 for fall, March 15 for spring, August 1 for summer) to be eligible for reimbursement. You typically have two payment options:

  • Pay your tuition, fees, and uncovered tuition costs in full.
  • Contact your institution to determine if you are eligible to enter into a payment plan.

*Fees not covered by Metropolitan College include, but are not limited to: housing, student recreation fee, meal plan, health fee, course fees, lab fees, Build Smart Fees, etc.

**Tuition costs not covered by Metropolitan College include, but are not limited to: All or a part of UofL on-line course tuition, undergraduate tuition which is charged at a rate higher than the in-state per credit hour course fee, etc.

Q. What grade do I have to earn to qualify for Metropolitan College benefits?

Students must get a grade of “C” or better and remain actively employed through the semester work commitment date to receive tuition benefits.

The work commitment dates for tuition benefits are as follows:

  • December 31st for Fall semester
  • May 31st for Spring semester
  • September 30th for Summer semester

Q. What do I need to know about the Academic Completion Bonus Program?

Bonuses are provided for semester completion, academic milestones and upon graduation.

Q. Do students have to work at UPS after they graduate?

Students have no obligation to work at UPS beyond the end of each semester’s work commitment date. Please note there are work commitment dates to qualify for tuition benefits and book reimbursement and there are work commitment dates to qualify for bonuses.

The work commitment dates to receive tuition and book reimbursement are as follows:

  • December 31st for Fall semester
  • May 31st for Spring semester
  • September 30th for Summer semester

The work commitment dates to receive bonuses are as follows:

  • December 31st for Fall semester
  • June 30th for Spring semester
  • September 30th for Summer semester

Q. Does Metropolitan College provide career assistance?

While in the Metropolitan College program, students participate in the Career and Academic Planning Program (CAPP) where they’ll gain skills in developing a customized resume and practice interviewing skills to prepare them for job searching in their desired career field. Metropolitan College alumni are also able to take advantage of these career services.

Q. What kinds of jobs are available at UPS in the Next Day Operation?

Most of the jobs in the Next Day Operation are package handling positions. Hub Administration jobs are also available. Find out more about UPS employment at www.upsjobs.com.

Q. Are graduate studies included in this program?

Metropolitan College tuition benefits are limited to undergraduate level coursework at the University of Louisville and Jefferson Community and Technical College. However, students are still eligible to use Earn and Learn for graduate level coursework.

Q. What campus services are available to me as a Metropolitan College student?

As a Metropolitan College participant you are encouraged to utilize the campus resources that are offered at your particular institution. These resources can support your overall academic, social and health and wellness success while in the program.

Q. Can I get reimbursed for books?

Yes, students can complete and print the book reimbursement form via the MyMC page and receive up to $65 per course for required textbooks and software for passed courses (A, B, C, P, S).

Q. Can I take Distance Learning/Web-based classes?

Yes, distance learning/ web-based classes are often a convenience for students working nights at UPS. However, please keep in mind the Metropolitan College tuition benefit is limited to the regular KY resident undergraduate tuition rate per credit hour at the institution a student attends. UofL distance learning/web-based classes are charged separately from regular coursework.

Students who take UofL distance learning/ web-based classes will be responsible for the additional distance learning surcharge for each course up to 12 credit hours. Students taking UofL distance learning courses beyond 12 credit hours will be responsible for the full tuition and surcharges for those additional distance learning courses.

Web-based classes at JCTC are charged the normal rate of tuition and are covered under the Metropolitan College student agreement. Students are strongly encouraged to speak to a student development counselor prior to enrolling in a distance learning/web-based class so we can discuss what money the student might be responsible for out of pocket.

Q. How do I prepare to go to the Metropolitan College office to sign my student agreement?

Check your MyMC page, including your messages, so that you are aware of any items that need to be completed before signing your agreement (including any CAPP requirements).

Write down any questions about your academic and career goals and complete any follow-up tasks suggested to you by a Student Development Counselor in your last meeting.

Check your ULink (UofL students) or PeopleSoft Self-Service (JCTC students) so that you are aware of any holds on your account or items on your to-do list.

Plan a minimum of 20 minutes to meet with a Student Development Counselor and sign your agreement. Wait times may be longer during busy times of the year.

Q. I’ve been at UPS for a while now and I want to be in the Metropolitan College program. What do I need to do?

Take a look at our Get Started Checklist to guide you through the process.